Muchos Besos

Substitution Policy

In some instances, our photos may represent an overall theme or look and include a one-of-a-kind vase which cannot exactly be replicated.

Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which affect availability. If this is the case with your order, we will ensure that the style, theme and color palette of your arrangement is preserved and will only substitute items of equal or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us directly at (858) 278-4220. We will always do our very best to get a hold of you and let you know about any substitutions beforehand.